Expert English Tutors is bound by the Australian Privacy Principles (‘Privacy Principles’) contained in Schedule 1 of the Privacy Act 1988 (Cth) as amended (‘Privacy Act’), which detail how Personal Information may be collected, used, disclosed, stored and destroyed, and how an individual may make enquiries or complaints about the personal information held about them.
How to contact us about privacy
Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us on:
Expert English Tutors
PO Box 139
Flinders Lane, VIC, 8009
Collection and Purpose
The purpose for which we collect personal information is to provide you with the best service experience possible on the Site. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Site.
We customarily disclose personal information only to our service providers who assist us in operating the Site. We will only disclose personal information to an unrelated third party with your consent.
Access and correction
Principle 6 of the Privacy Principles, under the Privacy Act, allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
We have processes in place to ensure the security of your personal information and limitations on access to personal information within our organisation.
If you have a concern about use of your personal information, you can:
- Escalate your enquiry to Expert English Tutors to a formal complaint in writing or by email, or
- Pursue the matter further with the Office of the Australia Information Commissioner (OAIC).
If an individual has a complaint about any practice, procedure or action taken in regard to their personal information, they may apply to the OAIC to investigate the complaint. The OAIC may be contacted at:
By Phone: 1300 363 992 (Aus) or + 61 2 9284 9749 (International).
By Email: firstname.lastname@example.org
By Fax: +61 2 9284 9666
By Post: GPO Box 5218 Sydney NSW 2001